Customer Service & Equipment Specialist

U-Haul International, Inc.; Wilmington (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

Employee Stock Ownership Plan (ESOP)

MetLife insurance

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service and assist customers with products, equipment inspection, dispatch, and return processes. You will work with up-to-date technology and receive on-the-job education to grow in a supportive team environment.

The role offers hands-on interviews with pay, a $100 hiring bonus, and a $300 cash bonus upon completion of the certification program at retail stores.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service and assist customers with products, equipment inspection, dispatch, and return processes. You will work with up-to-date technology and receive on-the-job education to grow in a supportive team environment.

The role offers hands-on interviews with pay, a $100 hiring bonus, and a $300 cash bonus upon completion of the certification program at retail stores.