Customer Service & Equipment Rentals Specialist

U-Haul; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Opportunities for advancement

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International is seeking a friendly Customer Service Representative to be the face of our service. You will assist customers, dispatch and return equipment using U-Scan tech, inspect and maintain gear, and learn on the job.

We offer two hands-on interviews with pay, a $100 hiring bonus and a $300 certification bonus, plus opportunities for advancement, health plans, holidays, life insurance, and 401(k)/ESOP benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a friendly Customer Service Representative to be the face of our service. You will assist customers, dispatch and return equipment using U-Scan tech, inspect and maintain gear, and learn on the job.

We offer two hands-on interviews with pay, a $100 hiring bonus and a $300 certification bonus, plus opportunities for advancement, health plans, holidays, life insurance, and 401(k)/ESOP benefits.