Customer Service & Equipment Specialist

U-Haul; Richmond (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products, Dell, etc

Job summary

U-Haul International is seeking a friendly Customer Service Representative to join the team. You will assist customers, manage rentals with U-Scan tech, and help inspect and hook up equipment. The role includes on-the-job education and opportunities to learn across locations.

Pay starts at $12.00–$13.00 per hour, with a $100 hiring bonus and a $300 cash bonus upon completion of certification programs. Training is provided to advance within the company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a friendly Customer Service Representative to join the team. You will assist customers, manage rentals with U-Scan tech, and help inspect and hook up equipment. The role includes on-the-job education and opportunities to learn across locations.

Pay starts at $12.00–$13.00 per hour, with a $100 hiring bonus and a $300 cash bonus upon completion of certification programs. Training is provided to advance within the company.