Customer Service & Equipment Specialist

uhaul; Nashville (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Paid holidays, vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Gym Reimbursement Program

MetLife auto and home insurance

Job summary

U-Haul is seeking a Customer Service Representative in Nashville to be the face of our service team and help customers with rentals, equipment inspection, and returns. You will use U-Scan tech to dispatch and manage inventory, assist with hitch installations and propane fill, and participate in ongoing U-Haul education.

Expect on-the-job training, a supportive team, and opportunities to advance. Eligible for interviews and onboarding at retail stores with paid hands-on sessions and potential

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Nashville to be the face of our service team and help customers with rentals, equipment inspection, and returns. You will use U-Scan tech to dispatch and manage inventory, assist with hitch installations and propane fill, and participate in ongoing U-Haul education.

Expect on-the-job training, a supportive team, and opportunities to advance. Eligible for interviews and onboarding at retail stores with paid hands-on sessions and potential