Customer Service & Equipment Specialist

U-Haul; Nashville (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

ESOP

Gym Reimbursement Program

Dental & Vision Plans

MetLaw Legal program

Apple product discounts

Cell phone plans

Mortgage/Auto/Home insurance via MetLI

Job summary

U-Haul in Nashville, TN seeks a Customer Service Representative to be the face of our service team. You will assist customers, manage rentals with U-Scan tech, and help with vehicle hookups and inspections to ensure smooth journeys.

The role offers on-the-job education, opportunities for advancement, and a comprehensive benefits package including health plans, paid time off, and a 401(k) plan.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul in Nashville, TN seeks a Customer Service Representative to be the face of our service team. You will assist customers, manage rentals with U-Scan tech, and help with vehicle hookups and inspections to ensure smooth journeys.

The role offers on-the-job education, opportunities for advancement, and a comprehensive benefits package including health plans, paid time off, and a 401(k) plan.