Customer Service & Rentals Support (Paid Interviews)

U-Haul; Hendersonville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k)

Employee discounts

Job summary

U-Haul is seeking a Customer Service Representative in Hendersonville, TN to be the friendly face helping customers with rentals, equipment inspection, and return processes. You will use U-Scan tech to manage rentals and assist customers on the lot.

This role offers on-the-job training, safety protocols, and opportunities for advancement within a company known for its benefits and flexible scheduling. Certifications for propane and hitch wiring are available after employment.

Qualifications

• Two qualifications required for employment: a high school diploma or equivalent, and the ability to obtain necessary certifications.
• Strong customer service and communication skills are essential for assisting customers and explaining products and services.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up trucks and trailers, and inspect equipment on the lot.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and handle equipment returns.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Job description

U-Haul is seeking a Customer Service Representative in Hendersonville, TN to be the friendly face helping customers with rentals, equipment inspection, and return processes. You will use U-Scan tech to manage rentals and assist customers on the lot.

This role offers on-the-job training, safety protocols, and opportunities for advancement within a company known for its benefits and flexible scheduling. Certifications for propane and hitch wiring are available after employment.