Customer Service & Equipment Specialist

U-Haul; Chapel Hill (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

LifeLock Identity Theft Protection

Gym Reimbursement Program

Job summary

U-Haul in Chapel Hill, NC is seeking a Customer Service Representative to assist customers with U-Haul products and services. This role involves using technology for rentals and inventory management, inspecting equipment, and providing education on services offered. Candidates should have a valid driver’s license and a high school diploma or equivalent.

The position includes a $100 hiring bonus and opportunities for bonuses upon certification. U-Haul offers career stability, health insurance, and various perks for employees.

Qualifications

• Valid driver's license with a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center.
• Use technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot.
• Answer questions about products and services.
• Prepare rental invoices and accept returns.
• Install hitches and trailer wiring.
• Fill propane and drive a forklift (certification offered).
• Participate in ongoing U-Haul education.

Skills

Customer service

Technology use

Equipment inspection

Communication

Education

High school diploma or equivalent

Tools

Smartphone-based U-Scan technology

Job description

U-Haul in Chapel Hill, NC is seeking a Customer Service Representative to assist customers with U-Haul products and services. This role involves using technology for rentals and inventory management, inspecting equipment, and providing education on services offered. Candidates should have a valid driver’s license and a high school diploma or equivalent.

The position includes a $100 hiring bonus and opportunities for bonuses upon certification. U-Haul offers career stability, health insurance, and various perks for employees.