Customer Service & Equipment Technician

U-Haul; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Employee Stock Ownership Plan (ESOP)

$100 hiring bonus

$300 cash bonus

Job summary

A leading moving and storage company is looking for a Customer Service Representative in Charlotte, NC. The role involves assisting customers with U-Haul products and services, using smartphone technology for rentals and inventory, and maintaining equipment. Ideal candidates will have a strong customer service orientation, a valid driver's license, and a high school diploma or equivalent. Benefits include competitive pay, career stability, health insurance, and a bonus program.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• Must have reliable transportation.
• Physical ability to handle equipment weighing 50 lbs.

Responsibilities

• Assist customers with U-Haul products and services.
• Manage rentals and inventory using U-Scan technology.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot.
• Install hitches and trailer wiring.
• Prepare rental invoices.

Skills

Customer service

Use of smartphone-based technology

Driving and operating equipment

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift

Job description

A leading moving and storage company is looking for a Customer Service Representative in Charlotte, NC. The role involves assisting customers with U-Haul products and services, using smartphone technology for rentals and inventory, and maintaining equipment. Ideal candidates will have a strong customer service orientation, a valid driver's license, and a high school diploma or equivalent. Benefits include competitive pay, career stability, health insurance, and a bonus program.