Customer Service & Equipment Rentals Specialist

U-Haul; West Dundee (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is hiring a Customer Service Representative in West Dundee, Illinois. The role involves assisting customers, managing rentals with U-Scan tech, and inspecting equipment. You may move and hook up trucks, install hitches, and handle propane fueling with on-the-job training.

The position offers benefits and opportunities for ongoing education through U-Haul University, plus a hiring bonus in this program. Applicants must be legally authorized to work in the United States.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (certification offered)

Job description

U-Haul is hiring a Customer Service Representative in West Dundee, Illinois. The role involves assisting customers, managing rentals with U-Scan tech, and inspecting equipment. You may move and hook up trucks, install hitches, and handle propane fueling with on-the-job training.

The position offers benefits and opportunities for ongoing education through U-Haul University, plus a hiring bonus in this program. Applicants must be legally authorized to work in the United States.