Customer Service Pro: Help Renters & Run Equipment

U-Haul International, Inc.; Markham (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Life insurance

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Illinois/Markham to assist customers with rentals and services, using U-Scan tech to manage inventory and deliveries. The role helps customers on the lot and requires safe operation of equipment.

Employees receive on‑the‑job education, with pay during training and potential bonuses; the position includes health plans and a path for career advancement.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluids.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept equipment returns.
• Install hitches and trailer wiring.
• Fill propane and forklift operation (certifications provided upon employment).
• Perform other duties and participate in U-Haul education.
• Engage in ongoing training through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Illinois/Markham to assist customers with rentals and services, using U-Scan tech to manage inventory and deliveries. The role helps customers on the lot and requires safe operation of equipment.

Employees receive on‑the‑job education, with pay during training and potential bonuses; the position includes health plans and a path for career advancement.