Customer Service & Equipment Support Specialist

Talentify; Woodstock (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

LifeLock Identity Theft Protection

Job summary

U-Haul is seeking a friendly Customer Service Representative in Woodstock, Illinois to be the face of our service and help customers with rentals and equipment.

You will assist customers, using U-SCAN, move trucks, inspect equipment, and prepare invoices; propane and forklift certifications offered upon employment. This role offers on-the-job education and a comprehensive benefits package.

Qualifications

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Woodstock, Illinois to be the face of our service and help customers with rentals and equipment.

You will assist customers, using U-SCAN, move trucks, inspect equipment, and prepare invoices; propane and forklift certifications offered upon employment. This role offers on-the-job education and a comprehensive benefits package.