Customer Service & Equipment Rental Specialist

U-Haul Co. of South Carolina; Costa Mesa (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Costa Mesa. The role involves helping customers, managing rentals with U-Scan tech, and preparing invoices while ensuring equipment is ready for use. Training is provided on the job, and advancement opportunities are highlighted by the company.

Evenings, weekends, and holidays are required with starting pay around $16.90–$17.50 per hour, plus bonus opportunities. This is a hands-on, customer-facing position at a U-Haul location.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and ability to maintain a good driving record.
• Applicants must be legally authorized to work without sponsorship.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Costa Mesa. The role involves helping customers, managing rentals with U-Scan tech, and preparing invoices while ensuring equipment is ready for use. Training is provided on the job, and advancement opportunities are highlighted by the company.

Evenings, weekends, and holidays are required with starting pay around $16.90–$17.50 per hour, plus bonus opportunities. This is a hands-on, customer-facing position at a U-Haul location.