Customer Service & Equipment Dispatch Pro

U-Haul International, Inc.; Manassas (VA); On-site; USD 17,591 - 18,597; Part time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Discounts on Apple products, Dell, etc

Gym Reimbursement Program

You Matter EAP

Job summary

U-Haul International, Inc. in Manassas Park, Virginia is hiring a Customer Service Representative to be the face of our exceptional service, assisting customers, inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. This role offers on-the-job education.

Two hands-on interviews pay you for each session; a $100 hiring bonus plus a $300 cash bonus after completion of the Equipment Inspection and Verification program at retail stores.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Manassas Park, Virginia is hiring a Customer Service Representative to be the face of our exceptional service, assisting customers, inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. This role offers on-the-job education.

Two hands-on interviews pay you for each session; a $100 hiring bonus plus a $300 cash bonus after completion of the Equipment Inspection and Verification program at retail stores.