Customer Service & EHR Billing Specialist

Pathways Inc.; Mount Sterling (KY); On-site; USD 19,000 - 22,000; Full time

Job summary

Pathways Inc. in Mt. Sterling, KY is hiring a Customer Service Representative to support EHR workflows and client billing processes. You will learn Pathways EHR software, post daily schedules, and audit notes for billing accuracy to ensure proper reimbursement.

The role requires a High School Diploma or GED and basic office skills. You will set up client guarantors, manage daily input logs, and perform corrections from reports, with additional tasks as outlined in the current job description.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Demonstrate knowledge and proficiency in Pathways Electronic Health Record (EHR) software.
• Post daily schedules and verify/audit notes for billing accuracy.
• Set up client guarantors and run the client charge input log daily.
• Make corrections as identified in reports.
• Perform additional tasks as outlined in the current job description.

Skills

General office procedures

Computer proficiency

Office equipment knowledge

Education

High School Diploma or GED

Job description

Pathways Inc. in Mt. Sterling, KY is hiring a Customer Service Representative to support EHR workflows and client billing processes. You will learn Pathways EHR software, post daily schedules, and audit notes for billing accuracy to ensure proper reimbursement.

The role requires a High School Diploma or GED and basic office skills. You will set up client guarantors, manage daily input logs, and perform corrections from reports, with additional tasks as outlined in the current job description.