Customer Service & Dispatch Coordinator

Crete United; Northern (KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Full-time schedule

Job summary

John's Service & Sales, Inc. is seeking a friendly, organized Customer Service Representative to greet customers, answer phones, coordinate service requests, and provide administrative support. The role requires strong communication, multitasking, and a professional demeanor in a fast-paced environment.

The position offers full-time hours (40/week) with pay up to $17.00 per hour, based on experience, plus employee medical, dental, and vision insurance.

Qualifications

• Experience in customer service, dispatching, or administrative roles preferred.
• Strong communication and phone skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and Google Sheets.

Responsibilities

• Answer calls and provide friendly customer service.
• Be the first point of contact for customers and schedule needs.
• Assist dispatching technicians and coordinating service calls.
• Schedule appointments and communicate service information.

Skills

Customer service

Dispatching

Administrative

Communication

Multitasking

Tools

Microsoft Office Outlook

Microsoft Word

Microsoft Excel

Google Sheets

Job description

John's Service & Sales, Inc. is seeking a friendly, organized Customer Service Representative to greet customers, answer phones, coordinate service requests, and provide administrative support. The role requires strong communication, multitasking, and a professional demeanor in a fast-paced environment.

The position offers full-time hours (40/week) with pay up to $17.00 per hour, based on experience, plus employee medical, dental, and vision insurance.