Customer Service & Dispatch Coordinator

Mr. Electric LLC; Burleson (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

United Health (Employee Paid)

Dental

Vision

401k (match up to 3%)

Life Insurance

PTO

Job summary

Mr. Electric LLC in Burleson, Texas, is seeking a Customer Service Representative to be the first point of contact for customers. In this role, you will schedule jobs, direct electricians, and follow up on customer inquiries. The ideal candidate has over 2 years of administrative experience and is comfortable with technology. The position offers competitive pay between $16-$18 per hour and comprehensive benefits including health insurance, dental, vision, and 401k matching.

Qualifications

• 2+ years of administrative experience is preferred.
• Strong written and verbal communication skills.

Responsibilities

• You will answer customer calls and schedule jobs according to the customer’s needs.
• You will assign and direct electricians to appropriate customer locations.
• You will follow up with customers to address their needs and concerns.

Skills

Strong written and verbal communication skills

Detail-oriented

Experience with data entry

Job description

Mr. Electric LLC in Burleson, Texas, is seeking a Customer Service Representative to be the first point of contact for customers. In this role, you will schedule jobs, direct electricians, and follow up on customer inquiries. The ideal candidate has over 2 years of administrative experience and is comfortable with technology. The position offers competitive pay between $16-$18 per hour and comprehensive benefits including health insurance, dental, vision, and 401k matching.