Customer Service Coordinator (Temp-to-Hire)

Manpower, Inc.; Salinas (CA); On-site; USD 31,000 - 44,000; Full time

Job summary

ManpowerGroup seeks a Customer Service Coordinator who will serve as the main contact for customers and coordinate with sales, production, planning, and shipping to ensure accurate/order on-time delivery. This fast-paced role emphasizes building strong customer relationships.

The position supports a team environment in a climate-controlled office and involves frequent computer use, data entry, and problem-solving across accounts and orders.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Proficient with computers and data entry.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Manage customer accounts, orders, and inquiries from start to finish.
• Create and maintain item specifications and project information.
• Monitor order status, inventory levels, and delivery schedules.
• Coordinate with production, planning, and shipping teams to meet customer needs.
• Generate reports and provide updates to customers.
• Research and resolve customer concerns, including quality-related issues.
• Maintain strong communication with internal teams to ensure customer satisfaction.
• Support and collaborate with junior team members as needed.

Skills

Customer service

Communication

Organizational skills

Data entry

Team oriented

Job description

ManpowerGroup seeks a Customer Service Coordinator who will serve as the main contact for customers and coordinate with sales, production, planning, and shipping to ensure accurate/order on-time delivery. This fast-paced role emphasizes building strong customer relationships.

The position supports a team environment in a climate-controlled office and involves frequent computer use, data entry, and problem-solving across accounts and orders.