Customer Service Coordinator – Client Support

Guidedbyljtravel; Saint Petersburg (FL); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training and ongoing development

Flexible remote work environment

Opportunities for advancement

Supportive team environment

Access to tools and systems needed for

Job summary

Guidedbyljtravel seeks a detail-oriented Customer Service Coordinator to support clients and manage service-related requests in a remote environment. You will help coordinate travel planning and guide clients through the booking process.

This role suits organized individuals who communicate clearly, work independently, and maintain accurate records. Flexible scheduling and training are provided to ensure success in a fully remote team.

Qualifications

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Detail-oriented with strong follow-through.
• Comfortable using online systems and tools.
• Customer service or administrative experience preferred.
• Interest in travel and working with clients is a plus.

Responsibilities

• Respond to client inquiries in a timely and professional manner.
• Coordinate service details, including scheduling, updates, and follow-ups.
• Assist clients with travel arrangements and general planning support.
• Provide clear communication and next steps throughout the process.
• Maintain accurate and organized client records.
• Track progress of requests to ensure timely completion.
• Deliver a consistent and positive customer experience.

Skills

Communication

Organization

Multitasking

Independent work

Travel interest

Job description

Job Summary

We are seeking a detail-oriented and dependable Customer Service Coordinator to support clients and manage service-related requests in a remote environment.

This role is ideal for individuals who enjoy organizing details, communicating clearly, and guiding clients through a structured process from start to finish.

In this position, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

• Respond to client inquiries in a timely and professional manner
• Coordinate service details, including scheduling, updates, and follow-ups
• Assist clients with travel arrangements and general planning support
• Provide clear communication and next steps throughout the process
• Maintain accurate and organized client records
• Track progress of requests to ensure timely completion
• Deliver a consistent and positive customer experience

Qualifications

• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• Ability to work independently and manage responsibilities effectively
• Detail-oriented with strong follow-through
• Comfortable using online systems and tools
• Customer service or administrative experience preferred
• Interest in travel and working with clients is a plus

What We Offer

• Training and ongoing development
• Flexible remote work environment
• Opportunities for advancement
• Supportive team environment
• Access to tools and systems needed for success

Work Environment

• Fully remote
• Flexible scheduling options
• Reliable internet required