Customer Service Coordinator – Client Support

Guidedbyljtravel; Arlington (TX); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Training

Remote-friendly

Advancement opportunities

Supportive team

Tools access

Job summary

Guidedbyljtravel is seeking a detail-oriented Customer Service Coordinator to support clients and manage service requests in a fully remote environment. You will guide clients through travel planning, coordinate logistics, and maintain organized records from start to finish.

Ideal candidates enjoy clear communication, strong organization, and independent work. This role offers flexible scheduling, ongoing training, and opportunities to advance while helping clients arrange travel with care and

Qualifications

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and manage responsibilities effectively.
• Detail-oriented with strong follow-through.
• Comfortable using online systems and tools.
• Customer service or administrative experience preferred.
• Interest in travel and working with clients is a plus.

Responsibilities

• Respond to client inquiries in a timely and professional manner
• Coordinate service details, including scheduling, updates, and follow-ups
• Assist clients with travel arrangements and general planning support
• Provide clear communication and next steps throughout the process
• Maintain accurate and organized client records
• Track progress of requests to ensure timely completion
• Deliver a consistent and positive customer experience

Skills

Organization

Communication

Independence

Attention to detail

Tech-savvy

Customer service

Travel interest

Job description

Job Summary

We are seeking a detail-oriented and dependable Customer Service Coordinator to support clients and manage service-related requests in a remote environment.

This role is ideal for individuals who enjoy organizing details, communicating clearly, and guiding clients through a structured process from start to finish.

In this position, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

• Respond to client inquiries in a timely and professional manner
• Coordinate service details, including scheduling, updates, and follow-ups
• Assist clients with travel arrangements and general planning support
• Provide clear communication and next steps throughout the process
• Maintain accurate and organized client records
• Track progress of requests to ensure timely completion
• Deliver a consistent and positive customer experience

Qualifications

• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• Ability to work independently and manage responsibilities effectively
• Detail-oriented with strong follow-through
• Comfortable using online systems and tools
• Customer service or administrative experience preferred
• Interest in travel and working with clients is a plus

What We Offer

• Training and ongoing development
• Flexible remote work environment
• Opportunities for advancement
• Supportive team environment
• Access to tools and systems needed for success

Work Environment

• Fully remote
• Flexible scheduling options
• Reliable internet required