Customer Service Coordinator – Client Support

Guidedbyljtravel; Shreveport (LA); Remote; USD 38,000 - 56,000; Full time

Benefits offered by this job

Training and development

Flexible remote work

Advancement opportunities

Supportive team environment

Tools and systems access

Job summary

Guidedbyljtravel is seeking a detail-oriented Customer Service Coordinator to support clients and manage travel-related requests in a fully remote environment.

The role focuses on organizing details, clear communication, and guiding clients through a structured planning and booking process from start to finish. You will assist with coordinating travel services and supporting clients throughout planning and booking stages.

Qualifications

• Must have strong organizational and multitasking abilities.
• Excellent written and verbal communication skills are required.
• Ability to work independently and manage responsibilities effectively.
• Detail-oriented with strong follow-through and reliability.
• Comfort with using online systems and tools is essential.
• Customer service or administrative experience is preferred.
• Interest in travel and working with clients is a plus.

Responsibilities

• Respond to client inquiries in a timely and professional manner.
• Coordinate service details, including scheduling, updates, and follow-ups.
• Assist clients with travel arrangements and general planning support.
• Provide clear communication and next steps throughout the process.
• Maintain accurate and organized client records.
• Track progress of requests to ensure timely completion.
• Deliver a consistent and positive customer experience.

Skills

Strong organizational skills

Excellent written and verbal communic

Independent work

Detail-oriented with follow-through

Comfortable using online systems

Customer service experience

Interest in travel

Tools

Online systems

Job description

Job Summary

We are seeking a detail-oriented and dependable Customer Service Coordinator to support clients and manage service-related requests in a remote environment.

This role is ideal for individuals who enjoy organizing details, communicating clearly, and guiding clients through a structured process from start to finish.

In this position, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

• Respond to client inquiries in a timely and professional manner
• Coordinate service details, including scheduling, updates, and follow-ups
• Assist clients with travel arrangements and general planning support
• Provide clear communication and next steps throughout the process
• Maintain accurate and organized client records
• Track progress of requests to ensure timely completion
• Deliver a consistent and positive customer experience

Qualifications

• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• Ability to work independently and manage responsibilities effectively
• Detail-oriented with strong follow-through
• Comfortable using online systems and tools
• Customer service or administrative experience preferred
• Interest in travel and working with clients is a plus

What We Offer

• Training and ongoing development
• Flexible remote work environment
• Opportunities for advancement
• Supportive team environment
• Access to tools and systems needed for success

Work Environment

• Fully remote
• Flexible scheduling options
• Reliable internet required