Customer Service Coordinator – Client Support

Guidedbyljtravel; Garland (TX); Remoto; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training and ongoing development

Flexible remote work environment

Opportunities for advancement

Supportive team environment

Access to tools and systems needed for

Descrizione del lavoro

Guidedbyljtravel is seeking a detail-oriented Customer Service Coordinator to support clients and manage travel-related requests in a fully remote environment. The role suits someone who enjoys organizing details, communicating clearly, and guiding clients from planning to booking.

You will coordinate travel services, assist clients through the planning process, and maintain accurate records while delivering a consistent, high-quality customer experience.

Competenze

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and manage responsibilities effectively.
• Detail-oriented with strong follow-through.
• Comfortable using online systems and tools.
• Customer service or administrative experience preferred.
• Interest in travel and working with clients is a plus.

Mansioni

• Respond to client inquiries in a timely and professional manner.
• Coordinate service details, including scheduling, updates, and follow-ups.
• Assist clients with travel arrangements and general planning support.
• Provide clear communication and next steps throughout the process.
• Maintain accurate and organized client records.
• Track progress of requests to ensure timely completion.
• Deliver a consistent and positive customer experience.

Conoscenze

Organizational skills

Multitasking

Written and verbal communication

Independent work

Detail-oriented

Online systems usage

Customer service experience

Travel planning interest

Descrizione del lavoro

Job Summary

We are seeking a detail-oriented and dependable Customer Service Coordinator to support clients and manage service-related requests in a remote environment.

This role is ideal for individuals who enjoy organizing details, communicating clearly, and guiding clients through a structured process from start to finish.

In this position, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

• Respond to client inquiries in a timely and professional manner
• Coordinate service details, including scheduling, updates, and follow-ups
• Assist clients with travel arrangements and general planning support
• Provide clear communication and next steps throughout the process
• Maintain accurate and organized client records
• Track progress of requests to ensure timely completion
• Deliver a consistent and positive customer experience

Qualifications

• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• Ability to work independently and manage responsibilities effectively
• Detail-oriented with strong follow-through
• Comfortable using online systems and tools
• Customer service or administrative experience preferred
• Interest in travel and working with clients is a plus

What We Offer

• Training and ongoing development
• Flexible remote work environment
• Opportunities for advancement
• Supportive team environment
• Access to tools and systems needed for success

Work Environment

• Fully remote
• Flexible scheduling options
• Reliable internet required