Customer Service/Collection Agent -TN HVC/HC 11.30.2026

CBE Companies; Clarksville (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

In-office environment

Competitive pay

Benefits

Commission opportunities

3 weeks paid training

Job summary

CBE Companies is hiring a Customer Service/Collections Agent for an in‑office role in a fast-paced environment. The position starts as soon as 11.30.2026, with a full-time 40-hour weekday schedule plus one required night until 7pm.

Training is paid for 3 weeks, with opportunities for commissions on top of the base pay ($14.00 - $15.00 per hour). A strong emphasis on internal promotion and a supportive team culture helps you grow your career within the company.

Qualifications

• Must be at least 18 years old
• High School Diploma or GED required
• 9+ months of work history (customer service preferred)
• Computer and typing skills required
• Excellent attendance
• Strong communication, persuasion, and negotiation skills
• Ability to handle multiple tasks simultaneously
• Meet productivity and call quality standards as set by the company

Responsibilities

• Assist consumers to resolve accounts in an ethical, legal, professional, timely, and transparent manner
• Succeed in a fast-paced, dynamic, customer service environment with deadlines

Skills

Communication skills

Persuasion

Negotiation

Customer service mindset

Attention to detail

Strong work ethic

Self-starter

Multitasking

Education

High School Diploma or GED

Job description

Job Description:

Now is the time to takeTHE NEXT STEPand come toCBEfor a career.

You could start as a Customer Service/Collections Agent as soon as 11.30.2026.

FLEXIBLE SCHEDULES AVAILABLE: Full-time

Full-time (40hr) flexible weekday schedule with 1 required night until 7pm

In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!

CBE provides 3 weeks paid training and supports you every step of the way!

Strong Belief in Promote from Within (Your New Career is up to you)

Purpose of the Position:

As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

• At least 18 years of age
• High School Diploma or GED
• 9+ months of work history (customer service experience preferred)
• Computer and typing skills required
• Excellent attendance
• Self-starter with great attention to detail
• Customer service mindset
• Strong communication, persuasion, and negotiation skills
• Ability to handle multiple tasks simultaneously
• Strong work ethic
• A competitive spirit, an unrelenting drive to be the best
• Ability to learn new information and integrate processes
• Achieve schedule adherence and compliance expectations
• Meet productivity and call quality standards as set by the company
• Problem solving skills & ability to recommend solutions

Additional Information:

• Training: CBE provides 3 weeks of paid training, no call center experience necessary!
• Day shift available for full-time work
• Compensation:$14.00 - $15.00 + per hour plus commissions.
• This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

#CTN1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.