Customer Service Clerk

Medina County District Library; Abbeyville (OH); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Vacation and sick leave

Holidays and retirement system

Job summary

The Medina County District Library is seeking a Customer Service Clerk to provide great service to patrons and staff. Duties include registering new patrons, checking out materials, assisting patrons with library equipment, collecting monies, preparing deposits, resolving issues, processing materials and passport applications, answering phones, and performing other clerical duties.

Hours are part-time at 20 hours per week with flexible scheduling including some evenings, Saturdays and Sundays.

Qualifications

• HS diploma or equivalent.
• 1 year of public-facing experience.
• Keyboarding skills.
• Ability to learn circulation system.
• Friendly and able to work as a team member.

Responsibilities

• Register new patrons and check out materials.
• Assist patrons with library equipment.
• Answer telephones and greet visitors as receptionist.
• Collect monies and prepare bank deposits.
• Process library materials and passport applications.
• Perform clerical duties as assigned.

Skills

Customer service

Keyboarding

Communication

Teamwork

Learn computer systems

Education

High School Diploma or equivalent

Tools

Circulation system software

Job description

Buckeye Customer Service Part Time 1120 Public Service Buckeye, Medina, OH, US

6 days ago Requisition ID: 1283

REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING :

The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, processing passport applications, answering telephones , serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned.

QUALIFICATIONS:

Candidate must possess a high school degree or equivalent ; one year experience working with the public; keyboarding skills; ability to learn computerized circulation system, perform simple calculations, use language effectively, be friendly in dealing with others, and ability to work as a team member. Customer service experience a plus.

WAGE: $14.00 per hour; time and half on Sundays, Grade 1

BENEFITS: Vacation, sick leave, personal days, holidays, and other benefits based on Union contract; Public Employees Retirement System

HOURS : Part time; 20 hours per week; flexible schedule required including some evenings, Saturdays and Sundays (schedule subject to change based on needs of the library)

OTHER : Union Position

MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.