Customer Service Clerk

Medina County District Library; Ohio; On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Vacation

Sick leave

Personal days

All holidays

Union contract benefits

Job summary

Medina County District Library is seeking a part-time Customer Service Clerk to provide friendly service to patrons and staff. Duties include registering new patrons, checking out materials, assisting with library equipment, processing passport applications, answering phones, and welcoming patrons.

Qualifications include a high school diploma and at least one year of public-facing experience; strong keyboarding and basic math skills; ability to learn the circulation system; and a cooperative

Qualifications

• High school diploma or equivalent required.
• 1 year public-facing experience preferred.
• Ability to learn computerized circulation system and perform simple calculations.
• Friendly, effective communicator capable of teamwork.

Responsibilities

• Registering new patrons and checking out materials.
• Assisting patrons with library equipment and services.
• Handling cash and deposits; answering phones and greeting patrons.
• Performing clerical duties and passport applications processing as needed.

Skills

Customer service

Cash handling

Teamwork

Patience

Education

High school diploma

Tools

Circulation software

Job description

Buckeye Customer Service Part Time 1120 Public Service Buckeye, Medina, OH, US

Today Requisition ID: 1283

Required Knowledge and Abilities to Perform the following

The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, processing passport applications, answering telephones , serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned.

Qualifications:

Candidate must possess a high school degree or equivalent ; one year experience working with the public; keyboarding skills; ability to learn computerized circulation system, perform simple calculations, use language effectively, be friendly in dealing with others, and ability to work as a team member. Customer service experience a plus.

Wage:

$14.00 per hour; time and half on Sundays, Grade 1

Benefits:

Vacation, sick leave, personal days, holidays, and other benefits based on Union contract; Public Employees Retirement System

Hours

Part time; 20 hours per week; flexible schedule required including some evenings, Saturdays and Sundays (schedule subject to change based on needs of the library)

Other

Union Position

MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.