Clerk

NEW YORK LIBRARY ASSOCIATION; Pearl River (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

NEW YORK LIBRARY ASSOCIATION in Pearl River, NY is hiring for a Circulation and Technical Services role. You will check items in and out, issue library cards, collect fines, shelve materials, answer phones, and assist patrons, representing the library with professionalism.

Starting pay is $18.00 per hour with evening and weekend shifts, approximately 17.5 hours per week. The position requires strong communication and basic computer skills and a high school diploma or equivalent.

Qualifications

• Graduation from high school or equivalency diploma.
• Experience in a customer service-based environment.
• Strong communication and interpersonal abilities.
• Knowledge and understanding of the mission public libraries.

Responsibilities

• Check items in and out and issue library cards.
• Collect fines/fees and shelve materials.
• Answer phones and assist patrons.
• Represent the library in customer service.

Skills

Customer service

Communication

Interpersonal skills

Public libraries

Education

High school diploma or equivalency

Job description

Come enhance our busy and lively Circulation and Technical Services Department!

Join the heart of customer service checking items in and out, issuing library cards, collecting fines/fees, shelving materials, answering phones, assisting patrons, and representing the Library.

Starting salary $18.00 per hour. Hours for this position are:

Monday 5pm to 9pm, Wednesday 1pm to 4pm, Thursday 5pm to 9pm, and approximately 1 Saturday and 1 Sunday per month maximum of 17.5 hours per week.

TYPICAL WORK:

The work involves responsibility for the performance of standard clerical tasks including the use of a computer and other office equipment. The work is considered routine in nature. The work is performed under the general supervision of a higher-level clerical employee or administrator. Does related work as required.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL

CHARACTERISTICS:

Working knowledge of office terminology, procedures and equipment; working knowledge of business arithmetic; ability to process documents; ability to file alphabetically and numerically; ability to maintain basic records; ability to understand basic oral and written directions; ability to communicate effectively, both orally and in writing; ability to demonstrate basic computer skills.

MINIMUM QUALIFICATIONS:

Graduation from high school or possession of an equivalency diploma.

PREFERRED QUALIFICATIONS:

Experience in a customer service-based environment

Strong communication and interpersonal abilities

Knowledge and understanding of the mission public libraries