Customer Service Champion — Home Improvement

Lowe's; Boiling Springs (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States to welcome customers and help them find products for home improvement. You will engage with shoppers, answer questions, and maintain organized merchandise across departments.

Responsibilities include assisting customers, stocking, processing orders, and sometimes loading merchandise while delivering friendly service. This role may vary by department and shift.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand for long periods and perform duties as required.
• Minimally lift 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves by identifying gaps and replenishing supplies.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in other areas to support the store’s customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipe, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology

Basic math

Physical stamina

Job description

Lowe's is seeking a Customer Service Associate in the United States to welcome customers and help them find products for home improvement. You will engage with shoppers, answer questions, and maintain organized merchandise across departments.

Responsibilities include assisting customers, stocking, processing orders, and sometimes loading merchandise while delivering friendly service. This role may vary by department and shift.