Customer Service Associate - Home Improvement & Growth

Lowe's Home Centers, LLC; Cranston (RI); Presencial; USD 32.000 - 42.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe's is seeking a Customer Service Associate in the United States to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met.

Daily duties vary by department and may include stocking, answering questions, and processing orders, with a focus on friendly, efficient service and cross-training across departments.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Computer literacy

Retail tech experience

Reading and basic arithmetic

Prolonged standing

Descripción del empleo

Lowe's is seeking a Customer Service Associate in the United States to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met.

Daily duties vary by department and may include stocking, answering questions, and processing orders, with a focus on friendly, efficient service and cross-training across departments.