Customer Service Cashier - Front-End Expert

Floor & Decor Holdings Inc.; Manassas (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k match

ESOP

Referral bonus

Health insurance

Paid time off

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Manassas, VA. You will greet customers, assist with projects, and drive sales while delivering an exceptional shopping experience.

The role requires basic math, strong customer service, and the ability to work at the checkout, handle returns, and stock displays. Both full-time and part-time positions are available in a fast-paced retail environment.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance with the company’s safety processes.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Open and close registers.
• Follow cash, check and credit card procedures.
• Answer the telephone per guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

Skills

Customer service

Basic math

Friendly and enthusiastic

Honest and accountable

Education

Legal age 18+

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Manassas, VA. You will greet customers, assist with projects, and drive sales while delivering an exceptional shopping experience.

The role requires basic math, strong customer service, and the ability to work at the checkout, handle returns, and stock displays. Both full-time and part-time positions are available in a fast-paced retail environment.