Customer Experience Cashier — Growth & Perks

Floor & Decor Holdings Inc.; Potomac Mills (VA); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and holidays

Résumé du poste

Floor & Decor Holdings Inc. is hiring a Cashier (Customer Service Associate) at Potomac Mills, VA. You will greet customers, assist with purchases, process transactions, and handle refunds in a fast-paced home improvement environment.

The role emphasizes friendly service, basic math skills, and adherence to safety and cash handling procedures, with both full-time and part-time opportunities available.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsabilités

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Connaissances

Customer service

Friendly and enthusiastic

Honest and accountable

Description du poste

Floor & Decor Holdings Inc. is hiring a Cashier (Customer Service Associate) at Potomac Mills, VA. You will greet customers, assist with purchases, process transactions, and handle refunds in a fast-paced home improvement environment.

The role emphasizes friendly service, basic math skills, and adherence to safety and cash handling procedures, with both full-time and part-time opportunities available.