Customer-Focused Cashier & Service Pro

Floor & Decor Holdings Inc.; Gaithersburg (MD); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid vacation

Paid sick time

Paid holidays

Personal holiday

Job summary

Floor & Decor Holdings Inc. is hiring a Cashier (Customer Service Associate) to greet customers, ring up purchases, handle returns, and help ensure an inviting in-store experience at our Gaithersburg, MD location.

This role requires friendly, energetic communication, basic math skills, and a customer‑service mindset. You will open and close registers, follow cash handling procedures, and support store operations with opportunities for career advancement.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Process checkout using the POS system and handle refunds/exchanges.
• Open and close registers and follow cash handling procedures.
• Provide above-and-beyond customer service and exceed expectations.
• Stock, tag and display merchandise as required.

Skills

Customer service

Cash handling

Friendly communication

Basic math

Job description

Floor & Decor Holdings Inc. is hiring a Cashier (Customer Service Associate) to greet customers, ring up purchases, handle returns, and help ensure an inviting in-store experience at our Gaithersburg, MD location.

This role requires friendly, energetic communication, basic math skills, and a customer‑service mindset. You will open and close registers, follow cash handling procedures, and support store operations with opportunities for career advancement.