Guest Experience Cashier & Service Champion

Fleet Farm; Owatonna (MN); On-site; USD 19,000 - 28,000; Full time

Job summary

Fleet Farm is seeking a Customer Service Team Member to deliver friendly, efficient checkout experiences and assist customers with exchanges, returns, and inquiries. You will act as a cashier resource, troubleshoot register issues, and promote Fleet Farm loyalty programs while maintaining a welcoming store environment.

The role requires a friendly demeanor, reliability, and the ability to handle various payment methods and balance cash with accuracy.

Qualifications

• Friendly, self-motivated and dependable with a service mindset.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Knowledge of basic cash handling procedures and simple math.

Responsibilities

• Provide quick and efficient check-out using cash register and scanner.
• Handle exchanges, returns and complaints effectively.
• Assist cashiers with transactions and resolve register issues.
• Greet customers warmly and create a pleasant interaction during transactions.
• Cross-sell Fleet Farm loyalty program and payment options.
• Keep checkout area clean and replenish stock as needed.

Skills

Customer service

Cash handling

Communication

POS checkout

Education

High School Diploma

GED

Tools

Cash register

Job description

Fleet Farm is seeking a Customer Service Team Member to deliver friendly, efficient checkout experiences and assist customers with exchanges, returns, and inquiries. You will act as a cashier resource, troubleshoot register issues, and promote Fleet Farm loyalty programs while maintaining a welcoming store environment.

The role requires a friendly demeanor, reliability, and the ability to handle various payment methods and balance cash with accuracy.