Customer Experience Cashier | Quick, Friendly Checkout

Fleet Farm; Waite Park (MN); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

Fleet Farm is seeking a friendly, self-motivated Customer Service Team Member to provide quick, efficient check-out experiences and handle exchanges, returns, and complaints.

You will greet customers, assist with transactions, promote Fleet Farm loyalty programs, and support store operations at the Waite Park location. High school diploma preferred; ability to work days, nights, weekends, and holidays is required.

Qualifications

• Knowledge of basic cash handling procedures, including simple math.
• High School Diploma or GED preferred.

Responsibilities

• Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise.
• Handle customer exchanges, returns, and complaints effectively.
• Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues.
• Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction.
• Cashiers are outgoing and engaging. Must love working with people.
• Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
• Extend offers for the Extended Protection Policy to qualifying items.
• Effectively communicate with Manager on Duty and/or merchandise teams regarding out of stock products at the checkout lanes and front entrances.
• Remain knowledgeable about the store for customer questions.
• Restock items efficiently and accurately. Ensure assigned area is always presentable.
• Deliver an outstanding shopping experience for customers.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Cash handling

Basic math

Education

High School Diploma or GED

Job description

Fleet Farm is seeking a friendly, self-motivated Customer Service Team Member to provide quick, efficient check-out experiences and handle exchanges, returns, and complaints.

You will greet customers, assist with transactions, promote Fleet Farm loyalty programs, and support store operations at the Waite Park location. High school diploma preferred; ability to work days, nights, weekends, and holidays is required.