Customer Service/Cashier

Southern Multifoods Inc; Town of Texas (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for an entry-level Customer Service/Cashier role. This position involves operating the cash register, assisting with food preparation, and ensuring a clean and welcoming environment for customers. Ideal candidates will possess strong interpersonal skills and a commitment to customer satisfaction. Join a dynamic team where you can grow and develop your skills in a fast-paced setting, contributing to the overall success of the business while enjoying a supportive work environment.

Qualifications

• Entry-level position requiring 1-3 months of training.
• Ability to follow instructions and maintain cleanliness.

Responsibilities

• Operate cash register and assist with food preparation.
• Ensure customer satisfaction with quick and efficient service.

Skills

Interpersonal Communication

Cash Register Operation

Attention to Detail

Teamwork

Customer Satisfaction

Education

High School Courses

Job description

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Note: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or its affiliates. Franchisees are independent business owners with varying wage and benefit programs.

Basic Function

To operate the cash register, assist with front-line food preparation, wipe tables, and maintain cleanliness in the dining room and parking lot.

Personal Requirements, Skills, And Abilities

• Some high school courses preferred.
• Must be clean, neat, and well-groomed.
• Good interpersonal communication skills to work with customers and employees.
• Good hearing to communicate effectively and work the drive-through when necessary.
• Honesty is essential.
• Ability to follow verbal and written instructions and read recipes.
• Basic knowledge of fast food operations, including cash register use and front-line procedures.
• Attention to detail, ability to cope with pressure, and remain calm during challenging situations.
• Ability to work as part of a team with minimal disruption.
• Tolerance for standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
• Good manual dexterity for rapid and accurate work during busy periods.
• Commitment to ensuring customer satisfaction through quality, service, and cleanliness.
• Ability to count money and give correct change.

General Responsibilities

• Ensure customer satisfaction with quick, efficient service and quality products.
• Maintain high standards of quality, service, and cleanliness.
• Provide consistent product portions.
• Operate all equipment knowledgeably.
• Follow safety rules, policies, and procedures.

Job Training

Typically an entry-level position requiring 1-3 months to gain full knowledge. Work performed under close supervision with average customer contact.

Decision-Making Responsibilities

Set priorities and react quickly to customer, dining room, and work area needs, following established policies and procedures.

Working Conditions

Work area temperature may vary; noise levels can be high. May have to work without food or drink during busy times.

Consequences of Errors

Potential injuries, dissatisfied customers, revenue loss, and equipment damage.

Key Activities

• Prepare customer orders quickly according to specifications and quality standards.
• Work as a team to ensure consistent customer satisfaction.
• Operate the cash register.
• Assist with front-line food preparation.
• Operate kitchen equipment as needed.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Food and Beverage Services