Business Travel Consultant – WFH – Evenings

Recruitment Avenue; United States; Remote; GBP 30,000 - 38,000; Full time

Job summary

An established industry player is seeking a dedicated Business Travel Consultant to join their team. This role offers the flexibility of working from home while providing exceptional customer service to clients. You will manage travel bookings, including flights and accommodations, ensuring accuracy and efficiency. Your expertise in travel management systems and worldwide destinations will be crucial in delivering top-notch service. Join a forward-thinking company that values client relationships and offers a supportive environment for professional growth.

Qualifications

• Extensive experience in business travel management.
• Strong customer service skills with a focus on client satisfaction.

Responsibilities

• Manage business travel bookings accurately and efficiently.
• Provide advice on visa requirements and arrange visas as needed.

Skills

Business Travel Experience

Customer Service

Worldwide Destination Knowledge

Tools

Sabre

Amadeus

Galileo

Job description

Salary: Up to £38k – 4 day week

Our client a leading independent Travel Management company with Worldwide offices are looking for a Business Travel Consultant to work evenings from home to service clients to the profit of the Company by always providing excellent customer service, building relationships and ensuring the efficient processing of all bookings and queries received.

Business Travel Consultant main tasks & responsibilities;

• Ensure that all business travel bookings are dealt with accurately and efficiently.
• Booking flights to worldwide destinations using Sabre. This may involve the booking of nett fares and planning complex itineraries.
• Booking hotels and overland transport (rail, car hire).
• Providing advice on visa requirements and arranging visas as appropriate.
• Take ownership and responsibility for all client queries handled until successfully concluded.
• Ensure that all fare rules, regulations and conditions are given correctly with a full explanation.
• Ensure that valid alternatives are offered to all clients.
• Respond to and perform re-issues and recalculations in accordance with clients changing needs.
• Ensure that full support is given to the key preferred suppliers.
• Ensure that agreed service levels are maintained and any problems are reported to your line manager in a timely fashion.

Business Travel Consultant Skills & Experience required;

• Extensive Business Travel Experience
• Working knowledge of Sabre, Amadeus or Galileo
• Worldwide destination knowledge
• First class Customer Service