Customer Service/ Cashier

Taco Bell; Town of Texas (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the fast-food sector is seeking dedicated team members to join their front-line operations. This entry-level position offers the opportunity to develop essential skills in customer service and food preparation. Employees will ensure customer satisfaction through efficient service and high-quality products while maintaining a clean and welcoming environment. Ideal candidates will possess strong communication skills, attention to detail, and the ability to work under pressure. Join a dynamic team where your contributions directly impact customer experiences and operational success!

Qualifications

• Must have good interpersonal skills to work with customers.
• Ability to follow verbal and written instructions.

Responsibilities

• Ensure customer satisfaction by providing quick, efficient service.
• Maintain cleanliness and quality of service.

Skills

Interpersonal Communication

Attention to Detail

Manual Dexterity

Teamwork

Basic Cash Register Knowledge

Ability to Follow Instructions

Education

Some High School Courses

Job description

Job Description for Taco Bell Franchisee Employee

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Basic Function:

To operate the cash register and assist with front line food preparation procedures. Also, wipes tables, maintains a clean dining room and parking lot.

Personal Requirements, Skills, and Abilities:

1. Some high school courses preferred.
2. Must be clean, neat, and well groomed.
3. Must have good interpersonal communication skills to work with customers and other employees.
4. Must have good hearing to work with customers and fellow employees and to work the drive-through when necessary.
5. Must be honest.
6. Must be able to follow verbal and written instructions and read recipes.
7. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
8. Must be able to pay attention to detail, cope with pressure, and remain calm when challenging situations arise.
9. Must be able to work as a team member and perform job duties with minimal disruption to customers or fellow employees.
10. Must be able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
11. Must have good manual dexterity to work rapidly and accurately during rush periods.
12. Must be able to work as part of a team to ensure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
13. Must be able to count money and give change correctly.

General Responsibilities:

1. Ensure customer satisfaction by providing quick, efficient service and quality products.
2. Provide excellence in quality, service, and cleanliness.
3. Provide consistent product portions.
4. Maintain knowledge and operation of all equipment.
5. Follow and abide by all safety rules, policies, and procedures.

Job Training:

Normally an entry-level position, requiring one to three months to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.

Decision Making Responsibilities:

Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.

Working Conditions:

Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.

Consequence Of Errors:

Injured employees, dissatisfied customers, loss of revenue, damaged equipment.

Key Activities:

1. Quickly prepares customers' orders according to specifications and with the highest possible quality.
2. Works as a team member to ensure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
3. Operates cash register.
4. Assists with front line preparation procedures.
5. Operates kitchen equipment as needed.