Front End Cashier & Customer Experience Lead

The Kroger Co.; Smyrna (TN); Presencial; USD 17.000 - 23.000; A tiempo parcial

Descripción de la vacante

The Kroger Co. in Smyrna, TN is hiring a Customer Service Associate to assist customers, process sales, and uphold the company values of respect, honesty, integrity, diversity, inclusion and safety. You will operate the check stand, handle cash, and deliver friendly service.

This role requires the ability to work in a fast-paced environment, weekends, and various shifts, with responsibilities from refunds and price checks to maintaining checkout area cleanliness and following corporate policies.

Formación

• High school diploma or GED or equivalent education and experience.
• Minimum 6 months cashier experience to work at Customer Service Desk.
• Must be able to work weekends and a flexible shift pattern.
• Ability to pass drug test and maintain accuracy in transactions.

Responsabilidades

• Deliver excellent customer service and process sales at the checkstand.
• Perform cashier duties including opening/closing register and tender transactions.
• Maintain cleanliness of the checkstand area and price discrepancy logs.
• Handle refunds, exchanges, money orders, and gift cards at the service desk.
• Provide lottery service (where allowed) and issue licenses as applicable.
• Follow company policies and promote initiatives; manage conflicts professionally.
• Ensure Electronic Article Surveillance tags are deactivated or removed as needed.

Conocimientos

Cashier experience

Customer service

Fast-paced environment

Attention to detail

Team player

Educación

High school diploma or GED

Descripción del empleo

The Kroger Co. in Smyrna, TN is hiring a Customer Service Associate to assist customers, process sales, and uphold the company values of respect, honesty, integrity, diversity, inclusion and safety. You will operate the check stand, handle cash, and deliver friendly service.

This role requires the ability to work in a fast-paced environment, weekends, and various shifts, with responsibilities from refunds and price checks to maintaining checkout area cleanliness and following corporate policies.