Customer Service & Business Office Associate

Legend Senior Living®; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision offerings

Company Paid Life Insurance coverage

401(k) with discretionary companymatch

Paid Time Off (full-time)

Holiday pay

Discretionary Scholarship program

Annual performance evaluations/raises

Job summary

Legend Senior Living is seeking a detail-oriented Customer Service & Business Office Associate to provide administrative support to residents and staff. The role involves front desk duties, payroll processing, and handling various accounting tasks to ensure smooth operation of the business office.

Ideal candidates will have office administration experience, strong organization, and proficiency with Microsoft Office.

Qualifications

• Experience in office-related administrative tasks.
• Ability to multi-task while maintaining accuracy.
• Strong organizational skills.
• Working knowledge in Microsoft Office and Outlook software.
• Able to work in a fast-paced environment.
• Maintain confidentiality with sensitive information.

Responsibilities

• Greeting/assisting visitors at the front desk and routing calls.
• Scheduling interviews and handling onboarding tasks.
• Managing payroll-related entries and attendance records.
• Entering transactions and processing invoices and rent payments.
• Submitting associate changes and meeting minutes.

Skills

Office administration

Multi-tasking

Organizational skills

Microsoft Office

Tools

Microsoft Office

Outlook

Job description

Monday-Friday from 8 am - 5 pm
A certified Great Place To Work (voted by associates) 8 years in a row!

Benefits--

Customer Service & Business Office Associate

• Medical, Dental, Vision offerings (for benefit eligible associates)
• Company Paid Life Insurance coverage in the amount of $30,000
• Voluntary benefits including: Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability insurance (for benefit eligible associates)
• 401(k) program including discretionary company match
• Competitive Paid Time Off (for full-time associates)
• Holiday pay
• Discretionary Scholarship program
• Annual performance evaluations/raises
  

JOB HIGHLIGHTS--

Customer Service & Business Office Associate

Legend Senior Living is looking for an organized, detail-oriented and self-motivated individual to join the team as a Customer Service & Business Office Associate. This role would provide a wide variety of administrative support to residents and associates.

Responsibilities

Customer Service & Business Office Associate

• Greeting/assisting visitors at the front desk and routing incoming phone calls
• Recruiting responsibilities such as: Scheduling interviews, running background checks, associate on-boarding
• Managing the payroll system by: Entering new associates, correcting punches, documenting absences
• Accounting responsibilities such as: Entering transactions into an expense tracking report, submitting invoices/checks, collecting/depositing rent payments
• Training support such as: Printing training forms, submitting and documenting completed trainings, running reports of overdue trainings
• Submitting forms such as: Associate changes, meeting minutes, injuries, garnishments, employment verifications, etc.
  

Bonus opportunities

Customer Service & Business Office Associate

• Employee referrals
• Employee of the month/year
• Resident tour (move-in)
  

Why we should be your "home away from home"

• Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.
• Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.
• Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.
• Company snapshot: Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.
  

Requirements

Customer Service & Business Office Associate

• Required: Experience in office-related administrative tasks
• Required: Ability to multi-task while maintaining accuracy
• Required: Strong organizational skills
• Required: Working knowledge in Microsoft Office and Outlook software
• Required: Work well in a fast-paced environment
• Required: Ability to keep confidentiality while working with sensitive information
  

Legend Senior Living is a drug free workplace and drug screening will be conducted at the company's discretion. This position may require the associate to work evenings and weekends as needed.

Applications are accepted on an ongoing basis.