Customer Service & Billing Specialist

Daiohs First Choice; Tulsa (OK); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

401(k) matching

Medical/Dental/Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life insurance

Paid vacation & sick time

9 paid holidays

Job summary

First Choice Coffee Services in the United States is seeking a Customer Service Representative to join our team in Tulsa. You will handle calls and emails, relay requests to the Daiohs team, and support daily sales and accounts receivable processes.

The role offers an hourly starting rate of $17.00 to $21.00, 401(k) matching, medical/dental/vision, EAP, and paid time off. A high school diploma and at least 1 year of office experience are required.

Qualifications

• High school diploma or equivalent.
• At least 1 year of office experience.
• Strong communication and organization skills.

Responsibilities

• Handle incoming calls and emails, including orders submitted by telephone, email, and fax.
• Relay customer concerns to the appropriate team promptly.
• Generate daily manifests for drivers and service technicians.
• Reconcile customer funds and manage accounts receivable aging.

Skills

Customer service

Communication

Call handling

Education

High school diploma

Tools

Office software

Job description

First Choice Coffee Services in the United States is seeking a Customer Service Representative to join our team in Tulsa. You will handle calls and emails, relay requests to the Daiohs team, and support daily sales and accounts receivable processes.

The role offers an hourly starting rate of $17.00 to $21.00, 401(k) matching, medical/dental/vision, EAP, and paid time off. A high school diploma and at least 1 year of office experience are required.