Customer Service & Billing Coordinator

Douglas Water Conditioning; Traverse City (MI); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Health insurance

Company matching 401(k)

Holiday pay

Paid time off

Job summary

Douglas Water Conditioning in Traverse City is seeking a Customer Service Representative to manage customer interactions, schedules, and cash transactions. With over 50 years in the water treatment industry, the company provides stable careers and problem-free water for its customers.

The ideal candidate will have a high school diploma, strong customer service skills, and a reliable math ability. Full-time employees enjoy a robust benefits package including health insurance and 401(k) matching.

Qualifications

• Detail-oriented and customer service focused.
• Ability to perform multi-tasking under pressure.
• Basic math skills required for cash handling.

Responsibilities

• Manage customer database and respond to requests.
• Schedule product deliveries and service calls.
• Work the cash register for walk-in customers.
• Open and close the store as required.

Skills

Detail oriented

Customer service oriented

Ability to multi-task

Basic math skills

Education

High School Diploma or GED

Job description

Douglas Water Conditioning in Traverse City is seeking a Customer Service Representative to manage customer interactions, schedules, and cash transactions. With over 50 years in the water treatment industry, the company provides stable careers and problem-free water for its customers.

The ideal candidate will have a high school diploma, strong customer service skills, and a reliable math ability. Full-time employees enjoy a robust benefits package including health insurance and 401(k) matching.