Customer Service Banker — Growth & Impact

Russian Standard Bank Limited Liability Company; Marshfield (WI); On-site; USD 32,000 - 40,000; Full time

Job summary

Forward Bank in Marshfield, WI is seeking a friendly Customer Service Representative to join our full-time team. You will interact with customers, handle banking transactions, and help open new accounts while delivering outstanding service.

This role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment, supporting the community through reliable financial services.

Qualifications

• Positive attitude with superior customer service and communication skills.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills, specifically with Microsoft Word and Excel software applications.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide front-line service to banking customers and assist with various financial transactions.
• Assist customers with opening new accounts and consumer lending needs.
• Deliver high-quality service and resolve inquiries with professionalism.
• Support team in a busy branch environment and maintain accurate records.

Skills

Customer service

Attention to detail

Cash handling

Multi-tasking

Tools

Microsoft Word

Excel

Job description

Forward Bank in Marshfield, WI is seeking a friendly Customer Service Representative to join our full-time team. You will interact with customers, handle banking transactions, and help open new accounts while delivering outstanding service.

This role emphasizes strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment, supporting the community through reliable financial services.