Banking Customer Experience Specialist

ADP, Inc.; Park Falls (WI); On-site; USD 35,000 - 42,000; Full time

Job summary

Forward Bank in Park Falls, WI is seeking a Customer Service Representative to join our team. This full-time clerical role provides front-line support to banking customers and handles a variety of financial transactions.

The successful candidate will open new accounts and assist customers with consumer lending needs while delivering exceptional service and maintaining accuracy in cash-handling. The position offers opportunities to grow knowledge and expertise in banking.

Qualifications

• Positive attitude with superior customer service and communication skills.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills, specifically with Microsoft Word and Excel software applications.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Assist banking customers with a variety of financial transactions.
• Open new accounts for customers.
• Assist customers with consumer lending needs.
• Serve as the front-line face of Forward Bank and provide high level service.

Skills

Customer service

Communication skills

Attention to detail

Cash handling

Multitasking

Tools

Microsoft Word

Excel

Job description

Forward Bank in Park Falls, WI is seeking a Customer Service Representative to join our team. This full-time clerical role provides front-line support to banking customers and handles a variety of financial transactions.

The successful candidate will open new accounts and assist customers with consumer lending needs while delivering exceptional service and maintaining accuracy in cash-handling. The position offers opportunities to grow knowledge and expertise in banking.