Customer Service Auditor - Specialty Grocery Store

DATA QUEST INVESTIGATIONS LTD; Portsmouth (RI); On-site; USD 25 - 75; Full time

Benefits offered by this job

Flexible scheduling

Expense reimbursements

Job summary

Data Quest Ltd. is seeking reliable Mystery Shopping Auditors to assess a Portsmouth RI grocery store, including customer service, store cleanliness, and shopping experience. Auditors may shop in-store, order online, or test curbside and home delivery as part of evaluations.

Selected individuals will register, request assignments, and work as their schedule allows. Compensation is per assignment with eligible reimbursements; no minimum commitment is required.

Qualifications

• Strong written communication skills and the ability to produce clear, objective reports.
• Excellent attention to detail and reliability in following assignment instructions.
• Ability to remain confidential and impartial in evaluations.
• Previous mystery shopping experience is welcome but not required.

Responsibilities

• Evaluate customer service, employee interactions, store cleanliness, product availability, and overall shopping experience.
• Complete assignments across Rhode Island and throughout New England as available.
• Submit accurate, timely reports based on each assignment’s guidelines.

Skills

Observant

Attention to detail

Written communication

Confidentiality

Job description

Portsmouth RI | Flexible, Per-Assignment Opportunity

Data Quest Ltd., a Massachusetts-based investigative agency proudly serving clients since 1981, is seeking reliable, detail-oriented individuals to join our team of Mystery Shopping Auditors.

We are currently recruiting auditors to evaluate an independently owned grocery store in Portsmouth RI, assessing customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience. Assignments may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations.

How It Works

Once registered and approved as a Data Quest Mystery Shopping Auditor, you will gain access to available assignments in Rhode Island and throughout New England. Browse upcoming opportunities and request assignments that interest you. There is no requirement to accept a minimum number of assignments or commit to a regular schedule.

Qualifications

We are looking for individuals who are observant, dependable, and capable of providing accurate, objective reports. Ideal candidates possess strong written communication skills, excellent attention to detail, and the ability to follow assignment instructions while maintaining confidentiality. Previous mystery shopping experience is welcome but not required.

Compensation & Scheduling

This is a flexible, per-assignment opportunity—not a traditional hourly or regularly scheduled position.

• Choose which available assignments you would like to request.
• Work as frequently or occasionally as your schedule allows.
• Receive compensation for each successfully completed assignment.
• Receive eligible expense reimbursements according to assignment guidelines.
• No minimum assignment commitment.