Customer Service Auditor - Specialty Grocery Store

DATA QUEST INVESTIGATIONS LTD; Plymouth (MA); On-site; USD 220 - 330; Full time

Benefits offered by this job

Flexible schedule

Free food & snacks

Job summary

Data Quest Ltd. in Plymouth, MA, is seeking reliable Mystery Shopping Auditors to assess customer service, store cleanliness and product availability at a local grocery store.

Assignments may include in-store shopping, online ordering, curbside pickup, or home delivery evaluations, with flexible per-assignment scheduling. Upon registration, auditors can browse opportunities across New England, request assignments of interest, and receive compensation for each completed assignment as well as

Qualifications

• Observant and dependable with strong written communication.
• Excellent attention to detail and ability to follow instructions.
• Willingness to maintain confidentiality and provide objective reports.

Responsibilities

• Evaluate customer service, employee interactions, store cleanliness, product availability, and overall shopping experience at a Plymouth MA grocery location.
• Complete assignments such as in-store shopping, online ordering, curbside pickup, or home delivery evaluations as directed.

Skills

Observant

Dependable

Written communication

Attention to detail

Confidentiality

Job description

Benefits:

• Flexible schedule
• Free food & snacks

Plymouth MA | Flexible, Per-Assignment Opportunity

Data Quest Ltd., a Massachusetts-based investigative agency proudly serving clients since 1981, is seeking reliable, detail-oriented individuals to join our team of Mystery Shopping Auditors.

We are currently recruiting auditors to evaluate an independently owned grocery store in Plymouth MA, assessing customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience. Assignments may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations.

How It Works

Once registered and approved as a Data Quest Mystery Shopping Auditor, you will gain access to available assignments throughout New England. Browse upcoming opportunities and request assignments that interest you. There is no requirement to accept a minimum number of assignments or commit to a regular schedule.

Qualifications

We are looking for individuals who are observant, dependable, and capable of providing accurate, objective reports. Ideal candidates possess strong written communication skills, excellent attention to detail, and the ability to follow assignment instructions while maintaining confidentiality. Previous mystery shopping experience is welcome but not required.

Compensation & Scheduling

This is a flexible, per-assignment opportunity - not a traditional hourly or regularly scheduled position.

• Choose which available assignments you would like to request.
• Work as frequently or occasionally as your schedule allows.
• Receive compensation for each successfully completed assignment.
• Receive eligible expense reimbursements according to assignment guidelines.
• No minimum assignment commitment.