Customer Service Associate - Temporary

Walgreens; Washington (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Associate to provide exceptional service and assist with various store operations. Responsibilities include managing transactions, engaging with customers, and maintaining store standards. Ideal candidates will be flexible and have retail experience.

Qualifications

• Willingness to work flexible hours, including evenings and weekends.
• Preferred: Six months retail experience and prior Walgreens experience.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Process transactions, including voids, returns, rain checks, refunds, and exchanges.
• Assist with store maintenance and adhere to company policies.

Skills

English

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens.

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales on assigned cash register, provide courteous, fair, friendly, and efficient checkout service.
3. Engage customers by greeting them and offering assistance with products and services.
4. Resolve customer issues and answer questions to ensure a positive experience.
5. Recommend items for sale, including trade-up and/or companion items.
6. Process transactions, including voids, returns, rain checks, refunds, and exchanges.
7. Maintain store cleanliness, organize shelves, and take inventory.
8. Implement asset protection procedures and ensure compliance with laws regarding regulated products.
9. Assist with store displays, food separation, stock rotation, and restocking.
10. Provide customer service in the photo area and handle web pick-up responsibilities.
11. Assist with store maintenance and adhere to company policies.
12. Complete training and other tasks as assigned.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Preferred: Six months retail experience and prior Walgreens experience.

Additional Information

• Employment type: Full-time
• Seniority level: Not Applicable
• Pay range: $15 - $17.5 per hour
• Equal Opportunity Employer; consideration for applicants with arrest and conviction records per San Francisco Fair Chance Ordinance.