Customer Service Associate - Temporary

Walgreens; Fort Collins (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in retail seeks customer-oriented individuals for a dynamic role focused on enhancing customer experience and efficient operations. Candidates should possess strong interpersonal skills, a willingness to learn, and flexibility in working hours. This role is ideal for those looking to start their career in a supportive environment, offering competitive pay and various training opportunities.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Engages customers and patients by greeting them and offering assistance.
• Handles transactions at the cash register and maintains cleanliness.
• Attends training sessions and completes required learning modules.

Skills

Customer Service

Interpersonal Skills

Organization

Job description

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).

Operations

• Provides courteous, friendly, fast, and efficient service to customers.
• Recommends items for sale and suggests trade-up or companion products.
• Handles transactions at the cash register, including processing payments, refunds, exchanges, and voids.
• Maintains cleanliness and organization of counters and shelves, manages inventory, and ensures proper pricing and merchandising.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products like alcohol and tobacco.
• Constructs and maintains displays, completes resets, and assists with product placement and stock rotation.
• Provides photo services, including passport photos and promotional printing, and manages web order pickups.
• Maintains store appearance and cleanliness, and adheres to company policies and procedures.
• Performs additional tasks and special assignments as needed.

Training & Personal Development

• Attends training sessions and completes required learning modules as directed.

Basic Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

Preferred Qualifications

• At least six months of retail experience preferred.
• Previous experience with Walgreens is a plus.

This role is open until filled. The offered salary ranges from $15 to $17.50 per hour. For benefits information, please visit jobs.walgreens.com/benefits.