Customer Service Associate - Temporary

Walgreens; Butte (MT); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Customer Service Associate to provide excellent service while processing customer transactions. Candidates should be fluent in English and available for flexible hours, including weekends. An opportunity to develop skills in a fast-paced environment while assisting customers and promoting products.

Benefits

Flexible hours

Training and development opportunities

Employee discounts

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Engages customers by greeting them and offering assistance.
• Registers customer purchases and processes payments efficiently.
• Maintains knowledge of store systems and ensures compliance with product laws.

Skills

Customer Service

Communication

Sales Techniques

Education

Fluent in English

Job description

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Registers customer purchases, processes payments, handles returns, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store management.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays, including promotional and seasonal displays, and completes resets as directed.
• Assists with food and product placement, stock rotation, and restocking.
• Maintains knowledge of store systems and equipment.
• Provides customer service in the photo area, including passport photos, poster prints, and promotional photo products.
• Handles web pick-up responsibilities, monitors orders, and delivers orders to customers.
• Ensures store cleanliness and orderliness.
• Follows all company policies and maintains respectful relationships with coworkers.
• Completes additional tasks and assignments as needed.

Training & Personal Development

• Attends training sessions and completes required PPLs as assigned.

Basic Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Six months of retail experience preferred.
• Prior experience with Walgreens preferred.

The following applies to San Francisco, CA applicants: We will consider qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance.

An Equal Opportunity Employer, including disability and veterans.

The actual salary offered will depend on factors such as location, skills, education, and experience. This role remains open until filled. For benefits information, visit jobs.walgreens.com/benefits. If unable to click the link, copy and paste the URL into your browser.

Salary Range: $15 - $17.5 per hour