Customer Service Associate - Temporary

Walgreens; Brandon (VT); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking a temporary Customer Service Associate in Brandon, Vermont. The ideal candidate will provide excellent customer service, assist with sales, and maintain store operations. Flexibility in hours is required, including evenings and weekends. Previous retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Prefer six months retail experience and prior Walgreens experience.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous checkout service.
• Engages customers by greeting them and offering assistance.

Skills

Customer Service

Interpersonal Skills

Problem Solving

Education

High School Diploma

Job description

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• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and suggests trade-up and/or companion items.
• Registers customer purchases, collects cash, and gives change; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or directed by store management.
• Implements company asset protection procedures to minimize profit loss.
• Ensures compliance with laws regarding regulated products (e.g., alcohol, tobacco).
• Constructs and maintains displays, including promotional and seasonal items. Completes resets as directed.
• Assists with food separation and product placement according to policies, including stock rotation.
• Has working knowledge of store systems and equipment.
• Provides customer service in the photo area, including digital passport photos, poster prints, and promotional photo products.
• Assumes web pick-up responsibilities, monitors orders, fills, and delivers orders to customers.
• Maintains store cleanliness and appearance.
• Follows all policies and maintains respectful relationships with coworkers.
• Completes assigned tasks and special projects.

Training & Personal Development

• Attends training and completes required PPLs.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Prefer six months retail experience and prior Walgreens experience.

Additional info for San Francisco applicants, equal opportunity employment, compensation details, and links are included in the original description.