Customer Service Associate - Temporary

Walgreens; Cedar Rapids (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Associate to provide exceptional service and support in a retail environment. The role involves engaging with customers, processing transactions, and maintaining store orderliness. Ideal candidates should have retail experience and be flexible with working hours. Join a dynamic team focused on delivering a delightful shopping experience!

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Models and delivers a distinctive customer experience.
• Processes transactions and provides efficient checkout service.
• Engages customers and resolves issues to ensure satisfaction.

Skills

Customer Service

Communication

Problem Solving

Education

Retail Experience

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens

Responsibilities

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
3. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
4. Recommends items for sale, including trade-up and/or companion items.
5. Processes transactions, including voids, returns, rain checks, refunds, and exchanges.
6. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
7. Implements asset protection procedures to minimize profit loss.
8. Ensures compliance with laws regarding regulated products.
9. Constructs and maintains displays and completes resets as directed.
10. Assists with food item separation and stock rotation.
11. Provides customer service in the photo area and handles web pick-up responsibilities.
12. Maintains store cleanliness and orderliness.
13. Complies with company policies and maintains respectful coworker relationships.
14. Completes special assignments as needed.

Training & Personal Development

1. Attends training and completes required PPLs.
2. Fluent in reading, writing, and speaking English (except in Puerto Rico).
3. Willing to work flexible hours, including evenings and weekends.
4. Prefer six months of retail experience and prior Walgreens experience.

Additional Information

• Position is full-time with hourly pay between $15 and $17.50.
• Must be fluent in English and willing to work flexible hours.
• Employment is open until filled.
• Includes considerations for local laws and equal opportunity employment.