Customer Service Associate - Temporary

Walgreens; Flowood (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

Walgreens is seeking a Customer Service Associate for a temporary role in Flowood, Mississippi. The position involves delivering exceptional customer experiences, handling transactions, and maintaining store operations. Candidates should be fluent in English and willing to work flexible hours. Retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of retail experience.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance.
• Handle transactions, process returns, refunds, and exchanges.

Skills

Customer Service

Communication

Job description

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Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Provide courteous, friendly, fast, and efficient service.
• Recommend items and suggest trade-up or complementary products.
• Handle transactions, process returns, refunds, and exchanges.
• Keep store areas clean and well merchandised, manage inventory, and ensure compliance with asset protection procedures.
• Assist with food separation, product placement, and stock rotation.
• Operate store systems and equipment, provide photo services, and fulfill web orders.
• Maintain store appearance and adhere to policies and procedures.

Training & Personal Development

• Attend training sessions and complete required learning programs.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Prefer six months of retail experience and prior Walgreens experience.

Additional information for San Francisco, CA applicants regarding the Fair Chance Ordinance. Walgreens is an Equal Opportunity Employer.

Compensation ranges from $15 to $17.50 per hour, depending on various factors.

Basic Qualifications

• Fluent in English (reading, writing, speaking).
• Willingness to work flexible hours.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other