Customer Service Associate - Temporary

Walgreens; Auburn (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Associate to provide exceptional service, handle transactions, and maintain store cleanliness. The role requires flexibility with hours and a focus on customer engagement, making it ideal for those with retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of retail experience and prior Walgreens experience.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales, provides courteous checkout service.
• Engages customers and resolves issues.

Skills

Customer Service

Communication

Education

Retail Experience

Job description

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Responsibilities

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
3. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
4. Recommends items for sale and suggests trade-up or related products.
5. Handles transactions including voids, returns, rain checks, refunds, and exchanges.
6. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
7. Implements asset protection procedures to minimize profit loss.
8. Ensures compliance with laws regarding regulated products.
9. Constructs and maintains displays, completes resets, and assists with stock rotation.
10. Provides customer service in the photo area and assumes web pick-up responsibilities.
11. Maintains store cleanliness and appearance.
12. Completes all assigned tasks and adheres to company policies.

Training & Personal Development

1. Attends training sessions and completes required PPLs.
2. Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
3. Willing to work flexible hours, including evenings and weekends.
4. Prefer six months of retail experience and prior Walgreens experience.

Additional Information

• Consideration for applicants with arrest and conviction records, per San Francisco Fair Chance Ordinance.
• Equal Opportunity Employer, including disability and veterans.
• Compensation: $16.66 - $18/hour, depending on various factors.
• Employment type: Full-time
• Job function: Other